Learn more about how we handle your Product!
Our Shipping Policy
epicnex is the only e-commerce website of NEXIFIED ENTERPRISE PRIVATE LIMITED. This Shipping Policy only reflects for the products/services that are provided by epicnex.com
Purchasing a product is an exciting process. But waiting for it to arrive is boring. With epicnex.com, you don’t need to worry a bit! We provide the most customer-friendly shipping policy. Please read the following points for more details.
The delivery process consists of many steps which include as follow.
- Placing the Order: After a customer places a successful order through our website, we inspect your product in our warehouse and keep it ready for the next step.
- Packing: We sanitize before packing your ordered item with proper packing material depending on the product and its nature. In case of a fragile product, we ensure to pass the details to our courier partner following the proper packing process.
- Shipping: After packing the product and sticking the waybill, we ship it throughout India across all locations served by reputed courier companies.
- Delivery: This is the most exciting part! Now you receive your new product, ready to rock it? Our delivery partner will deliver your consignment following the time frame and excluding public holidays.
Location Coverage: We ship throughout India across all locations served by reputed courier companies. If in case, we can’t deliver at your Pincode, then epicNEX has all the rights to cancel your order. If we cancel your order, you will receive a full refund.
Delivery Time: Our courier partner will deliver according to their delivery time which may vary depending on the courier company. There will be no delivery on national holidays.
Shipping charges: We charge the bare minimum for the shipping* depending on each product and the cart total. For most of the items, the delivery is free of cost. The delivery charge will reflect while checking out.
*Because of the Covid19 outburst, the free shipping service is temporarily unavailable for all products and zones.
- We are only shipping in India at the moment.
- Cash on Delivery (COD) Service is not available right now.
- If there is any promotional or exclusive shipping offer for a specific product, occasion, or any zone in India, please refer to the terms of that offer.
- Nexified Enterprise Private Limited (epicnex.com) is not liable for any delay in delivery by the courier company.
- Nexified Enterprise Private Limited (epicnex.com) only guarantees to hand over the consignment to the courier company within 15 working days from the date of completing the order or as per the estimated delivery date at the time of completing the order.
- All this policy may not apply to amazon.in order, you can contact amazon directly for any amazon fulfilled order sold by epicNEX.